Pick your console below, follow the steps, then send the QR code here on Messenger.
On your PS5, go to Settings → Users and Accounts → Users
Select your profile, then choose "Sign in with PS App" so the QR code appears on screen
Take a photo of the QR code and send it to us
Send us the picture of the QR code with the code shown
On your PS4, Hold the PS button on your controller, select Power, and choose Switch User
Select New User and then choose Create a User (or log in)
Take a photo of the QR code and send it to us